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Business Intelligence (BI): The Data
Warehousing Institute (2002), a provider of education and training in the data
warehouse and BI industry defines business intelligence as:
"The processes, technologies, and tools needed to turn data into information, information into knowledge, and knowledge into plans that drive profitable business action. BI encompasses data warehousing, business analytic tools, and content/knowledge management"
The BI process is referred to as data mining. It is the use of an organisation's disparate data to
provide meaningful information and analyses to employees, customers,
suppliers, and partners for more effective decision making. BI is about estimating trends, integrating and summarising
disparate information, validating models of understanding, and predicting
missing information or future trends. An organisation's BI capabilities depends on functional capabilities and infrastructure requirements.
Business Continuity:
Business Compliance:
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Emotional Intelligence (EI) is the capacity for effectively recognising and managing our own emotions and those of others. Emotions have the potential to get in the way of our most important business and personal relationships.Thus EI is the area of cognitive ability involving traits and social skills that facilitate interpersonal behavior. Intelligence can be broadly defined as the capacity for goal-oriented adaptive behavior; emotional intelligence focuses on the aspects of intelligence that govern self-knowledge and social adaptation. Research has revealed that emotional intelligence was two times as important in contributing to excellence than intellect and expertise alone. Click here to take an EI quiz.
Related Names: Wayne Payne, Gary Coleman, John Mayer, Steven Hein
Evidenced-Based Practices (EBP). Although EBP has become a buzz word in the last few years, there is still no consensus on what exactly constitutes an evidence-based practice. What kind of evidence is needed, how much evidence? Jeff Pfeffer and Robert I. Sutton, professors at Standford University, defines EBP (or evidenced-based management - EBM) as a simple willingness to find the best evidence you can, and then act on it.
EBP or EBM derives from evidenced-based medicine - accessing and finding out what research literature and evaluation literature have demonstrated about the particular symptom. It’s a way of thinking more scientifically and systematically.
Click here to download an article by Sutton and Pfeffer, entitled Evidenced-based Management.
